Optio - Problem with sales window – Incident details

All systems operational

Problem with sales window

Resolved
Operational
Started 4 months agoLasted about 22 hours

Affected

Portal

Degraded performance from 4:05 PM to 7:45 PM, Operational from 7:45 PM to 2:04 PM

https://portal.optioincentives.no/_meta/health

Degraded performance from 4:05 PM to 7:45 PM, Operational from 7:45 PM to 2:04 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently investigating some issues with our sales window process. Some participant might struggle with entering a sale order at the moment.