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  <id>tag:status.optioincentives.com,2005:/history</id>
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  <title>Optio Status - Incident history</title>
  <updated>2026-06-19T13:23:55.546+00:00</updated>
  <author>
    <name>Optio</name>
  </author>
  
<entry>
  <id>tag:status.optioincentives.com,2005:Incident/cmqkymlpt0fs12ikkfizef3e7</id>
  <published>2026-06-19T13:23:55.546+00:00</published>
  <updated>2026-06-19T13:40:15.879+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.optioincentives.com/incident/cmqkymlpt0fs12ikkfizef3e7"/>
  <title>Issues with documents</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 16 minutes</p>
    <p><strong>Affected Components:</strong> https://portal.optioincentives.no/_meta/health</p>
    <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>13:40:15</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>13:38:26</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>
<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>13:29:23</var> GMT+0</small><br /><strong>Identified</strong> -
  We are continuing to work on a fix for this incident..</p>
<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>13:23:55</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident. Viewing and downloading documents is affected..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.optioincentives.com,2005:Incident/cmpb42sr40frspcji4ru50e9o</id>
  <published>2026-05-18T11:19:05.096+00:00</published>
  <updated>2026-05-18T12:40:25.979+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.optioincentives.com/incident/cmpb42sr40frspcji4ru50e9o"/>
  <title>Problem with dashboard</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 21 minutes</p>
    <p><strong>Affected Components:</strong> https://portal.optioincentives.no/_meta/health</p>
    <p><small>May <var data-var='date'> 18</var>, <var data-var='time'>12:40:25</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>May <var data-var='date'> 18</var>, <var data-var='time'>11:44:56</var> GMT+0</small><br /><strong>Identified</strong> -
  We are continuing to work on a fix for this incident..</p>
<p><small>May <var data-var='date'> 18</var>, <var data-var='time'>11:44:27</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>May <var data-var='date'> 18</var>, <var data-var='time'>11:36:44</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>May <var data-var='date'> 18</var>, <var data-var='time'>11:21:22</var> GMT+0</small><br /><strong>Identified</strong> -
  We are continuing to work on a fix for this incident..</p>
<p><small>May <var data-var='date'> 18</var>, <var data-var='time'>11:19:05</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.optioincentives.com,2005:Incident/cmorb85cz000i11kg8k3ty9jk</id>
  <published>2026-05-04T14:43:48.519+00:00</published>
  <updated>2026-05-04T15:23:31.482+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.optioincentives.com/incident/cmorb85cz000i11kg8k3ty9jk"/>
  <title>Issue with release window process</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 40 minutes</p>
    <p><strong>Affected Components:</strong> https://portal.optioincentives.no/_meta/health</p>
    <p><small>May <var data-var='date'> 4</var>, <var data-var='time'>15:23:31</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>May <var data-var='date'> 4</var>, <var data-var='time'>15:18:31</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>
<p><small>May <var data-var='date'> 4</var>, <var data-var='time'>14:52:55</var> GMT+0</small><br /><strong>Identified</strong> -
  We are continuing to work on a fix for this incident..</p>
<p><small>May <var data-var='date'> 4</var>, <var data-var='time'>14:43:48</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.optioincentives.com,2005:Incident/cmmtdk0sm050i8poatn9mjt2r</id>
  <published>2026-03-16T16:05:09.378+00:00</published>
  <updated>2026-03-17T14:04:08.969+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.optioincentives.com/incident/cmmtdk0sm050i8poatn9mjt2r"/>
  <title>Problem with sales window</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 21 hours and 59 minutes</p>
    <p><strong>Affected Components:</strong> https://portal.optioincentives.no/_meta/health</p>
    <p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>14:04:08</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Mar <var data-var='date'> 16</var>, <var data-var='time'>19:45:03</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>
<p><small>Mar <var data-var='date'> 16</var>, <var data-var='time'>16:05:09</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating some issues with our sales window process. Some participant might struggle with entering a sale order at the moment..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.optioincentives.com,2005:Incident/cmkmi60f70jke573fgs8s94py</id>
  <published>2026-01-20T10:00:12.398+00:00</published>
  <updated>2026-01-20T12:01:21.320+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.optioincentives.com/incident/cmkmi60f70jke573fgs8s94py"/>
  <title>Problem with proceeding from step 2 in exercise process for certain participants</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 1 minute</p>
    
    <p><small>Jan <var data-var='date'> 20</var>, <var data-var='time'>12:01:21</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jan <var data-var='date'> 20</var>, <var data-var='time'>11:42:40</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>
<p><small>Jan <var data-var='date'> 20</var>, <var data-var='time'>10:00:12</var> GMT+0</small><br /><strong>Identified</strong> -
  We are continuing to work on a fix for this incident..</p>

        ]]>
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</entry>

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